The Pyramid Cancun By Oasis, Cancun ∞ Discover spa retreats, reviews & deals for 2025

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Key details

About Resort

Blvd. Kukulcan Km 16.5, Lote 45, 46 Y 47 Zona Hotelera, Cancun, Mexico

“The Pyramid Cancun's beachfront location truly enhances the vibrant atmosphere!”view full review

The Pyramid Cancun By Oasis is a 5-star all-inclusive beachfront resort offering exclusive privileges such as access to premium amenities, award-winning restaurants, and private beach clubs. This family-friendly hotel features a variety of recreational activities and entertainment options suited for all ages.

Rooms & Amenities

All rooms at The Pyramid Cancun By Oasis include air conditioning, a flat-screen TV with cable channels, and a minibar replenished once a day. Guests can opt for suite categories offering spacious living areas and ocean views, such as the Pyramid Junior Suite and Pyramid Ocean Front rooms.

Dining Options

Dining options include specialty restaurants like Benazuza, known for its 22-course tasting menu, along with various on-site bars. Guests can also enjoy local and international cuisine as part of the all-inclusive package.

Leisure & Entertainment

The Pyramid Cancun features a Grand Pool Complex with two outdoor swimming pools, access to a beach club, and supervised kids club activities for ages 3-12. Entertainment includes nightly shows, a casino, and a nightclub offering various performances.

Transportation & Local Amenities

Transportation options include convenient shuttle services to nearby attractions and activities such as zip-lining, and exploring cenotes available through the on-site travel agency. The hotel is located 1 km from La Isla Shopping Village, offering designer shops and dining options.

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Select your room type

The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals

Pyramid Oceanfront Room

Max:

2 persons

380 sq. feet

Shower

Balcony

room details

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Sian Kaan Master Suite Adults Only

Max:

2 persons

885 sq. feet

Shower

Coffee machine

room details

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Pyramid Standard Room

Max:

2 persons

380 sq. feet

Shower

Balcony

room details

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Price and Room Availability Calendar

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Getting around

Explore a range of transportation options for your spa getaway

City Centre

Cancun 7.3 mi

Airports

Cancun (CUN) 10.6 mi

Isla Mujeres (ISJ) 20.8 mi

Facilities

The hotel offers amenities for your comfortable stay and unforgettable experiences

Diverse Restaurant Options

“During my visit, I was delighted to find a vast array of dining options. Each day, I enjoyed different cuisines, including Italian and Japanese at the specialty restaurants. The food quality was excellent, with nice meals at restaurants like Benazuza. The buffet also had sufficient variety, ensuring that everyone could find something to their taste.” view full review

Comfortable Accommodations

“The 'Sian Ka'an' standard room I stayed in was fantastic. It featured a spacious layout, and I was especially pleased with the cleanliness and fine balcony views of the beach. The modern amenities made my stay comfortable, and I looked forward to returning to my room after a day of activities.” view full review

Relaxing Spa Experience

“I treated myself to a massage during my stay, and it was a highlight of my vacation. The spa offered quality services at reasonable prices, making it an enjoyable way to unwind after a day spent exploring. The tranquil environment and professionalism of the staff made for a truly relaxing experience.” view full review

Engaging Evening Shows

“Every night, the resort provided entertaining shows that rivaled professional productions. I particularly enjoyed the variety of performances, which added excitement to my evenings. It was a wonderful way to unwind and enjoy some entertainment after a busy day on the beach.” view full review

General

Smoking allowed in designated areas
Free Wi-Fi
On-site car park
Safe deposit box
24-hour reception
VIP check-in/ -out
Express check-in/ -out
No pets allowed
24-hour security
Luggage storage
Private beach
Lift
Currency exchange
ATM/Cash machine
Barber shop
Coffee shop
Smoke detectors
Fire extinguishers
Key card access

Sports & Fitness

Fitness centre
Snorkelling
Tennis court
Billiard tables
Table tennis
Yoga class
Aerobics

Services

Room service
Housekeeping
Car hire
Laundry
Dry cleaning
Tours/Ticket assistance
Welcome drink

Dining

In-room breakfast
Restaurant
Snack bar
Bar/ Lounge area
Dinner
Special diet menus

Business

Business centre
Meeting/ Banquet facilities
Fax/Photocopying

Children

Cots
Babysitting/Child services
Board games
Children's play area
Kids club
Game room

Spa & Leisure

Outdoor swimming pool
Beach access
Beach umbrellas
Sun loungers
Live entertainment
Night club
Garden area
Leisure/ TV room
Spa & wellness centre
Steam room
Facial
Beauty treatment
Massage
Public Bath

Room features

Air conditioning
Mini-bar
Sitting area
Tea and coffee facilities
Ironing facilities

Bathroom

Free toiletries

Media

Flat-screen TV
AM/FM alarm clock

Location

Blvd. Kukulcan Km 16.5, Lote 45, 46 Y 47 Zona Hotelera, Cancun, Mexico

Map view

Blvd. Kukulcan Km 16.5, Lote 45, 46 Y 47 Zona Hotelera, Cancun, Mexico

City landmarks

Mall

La Isla Shopping Village

4000 ft

Landmark

Yamil Lu'um Archeological Site

3000 ft

Landmark

Scorpion's Temple ruins

3000 ft

Museum

Cancun Wax Museum

3600 ft

Landmark

Cancun Convention Center

1.3 mi

Landmark

Avenida Kukulkan

1.4 mi

Landmark

Water Park at The Grand

2200 ft

Shopping Area

Fashion Harbour

4000 ft

Night club

The City Nightclub

1.2 mi

Mall

Luxury Avenue

1.3 mi

Night club

Palazzo

1.3 mi

Beach

Chac Mool Beach

1.0 mi

Landmark

Museo Sensorial del Tequila

1.2 mi

Park

arte Garden

3800 ft

Museum

Museo Subacuatico de Arte

1.4 mi

Mall

La Madonna

3900 ft

Mall

Kukulcan Plaza

1.2 mi

Beach

Playa Forum

1.3 mi

Landmark

Forum By The Sea

1.2 mi

Night club

Daddy'O

1.2 mi

Beach

Mandala Beach Club

1.2 mi

Night club

Mandala Nightclub

1.3 mi

Landmark

Marlin Beach

1.1 mi

Beach

Playa Marlin

1.9 mi

Landmark

Playa Lagarto

1.2 mi

Aquarium

Interactive Aquarium

2.4 mi

Night club

Coco Bongo

3.9 mi

Nearby

Blvd. Kukulcan Km 4 Hotel Zone

Museo de Arte Popular Mexicano

100 ft

Shopping Area

Flamingo Mall

800 ft

Blvd. Kukulcan

Parque Ventura Cancun

100 ft

Restaurants

Bubba Gump Shrimp Co

400 ft

Flamingo Mall Boulevard Kukulcán km 11.5

Doble B cancun

100 ft

Zona Hotelera Km 12. 6 Blvd Kukulkán

Hong Kong

100 ft

Blvd Kukulkan Km 9

Varenna

100 ft

Blvd Kukulcan Km 12.5

La Pizza

100 ft

Bulevard Kukulcan km. 9 Local 1 Pasaje Turistico

Come'n Eat

100 ft

Blvd Kukulcan km 12.5

Crown Club Lounge

400 ft

Blvd. Kukulcan Km. 18.5

Bamboo Brisas

400 ft

km 18.7 Blvd Kukulcan Condominio Brisas

Moonlight Trattoria E Pizza

400 ft

Blvd. Kukulcan Km 19. 5 Lote 50 Zona Hotelera

Reviews and Ratings

Feedback from previous guests about their experience.

68%

loved the resort and would return for another relaxing stay

6.8/10

Nice

Rooms

6.2

Location

7.8

Service

7.2

Dining

6.2

Victor

United States, March 2025

7.6/10

This hotel is a solid choice for families and adults alike, offering a kid-friendly environment while still being fun for adults. The selection of restaurants is good, and the attentive staff made our stay enjoyable. On the downside, some amenities could use improvement, and we faced a couple of hiccups, like issues with our initial room and the limited beach access due to seaweed.

Rooms

7.0

The room we stayed in was spacious and clean, although we initially encountered a problem with a leaking toilet. The ocean view was somewhat obstructed, but the bathroom featured a large shower and Jacuzzi, which was a plus.

Service

9.0

Service was attentive, particularly from staff members like Gonzalo and Ricardo, who went out of their way to ensure we had a great experience.

Location

7.0

The hotel is conveniently located near the beach, though we had issues with seaweed affecting our beach experience. Access to other parts of the resort was a bit confusing at times.

Dining

8.0

Dining options varied; while some restaurants were excellent, others were just okay. The black hole restaurant was definitely a highlight.

Facilities

7.0

The resort offers a mix of facilities, including a casino and gym, but navigating such a large property can be a bit overwhelming.

Dave

United States, December 2024

5.4/10

During my stay, I found the resort to have some fantastic dining experiences, especially with Benazuza restaurant, which really blew me away. However, the overall service felt quite disorganized, especially during check-in and dining, which sometimes led to long waits. While some staff were great, others seemed uninterested in helping. The entertainment was lively, which I appreciated, but the atmosphere could be stressful at times.

Rooms

5.0

Our rooms were average, with inconsistent water temperatures in the shower and some maintenance issues like clogged sinks.

Service

5.0

Service varied widely; while some staff were professional and attentive, others seemed overwhelmed or indifferent.

Location

7.0

The resort is located near the beach, which was convenient, but the crowds and lines made it feel chaotic.

Dining

6.0

Dining experiences were memorable, especially the artistry of Benazuza, but there were too few food options available and long wait times.

Facilities

5.0

Facilities were decent, but the wait times at dining and entertainment venues made it feel less relaxing.

Ronald

United States, December 2024

9.0/10

What an incredible stay! The resort has a fantastic location right on the hotel zone strip, and the oceanfront views were absolutely breathtaking. Our room was clean and cozy, plus we had a pool on our balcony, which was a huge perk. Most of the staff went above and beyond to make our experience memorable, especially the beach servers who brought us drinks and treats. However, the dining options could use a bit of improvement, as the buffets were smaller than expected. Overall, this was a great value for a luxurious getaway!

Rooms

9.0

Our room was clean and comfortable, featuring an oceanfront view with a pool on the balcony.

Service

10.0

The service was exceptional, with staff members like Marco and Silvia making our stay even more enjoyable.

Location

10.0

The resort is perfectly located on the hotel zone strip, providing easy access to the beach and local attractions.

Dining

7.0

The dining experience was somewhat lacking at the buffets, but the a la carte restaurants offered much better options.

Facilities

9.0

The resort facilities were impressive, with fabulous pools and great entertainment options.

Ken

United States, November 2024

5.0/10

This hotel was far from the 5-star experience we expected. While the beach was beautiful and the grounds were well-kept, the service left a lot to be desired with long wait times and disorganization. Our room had some nice views but lacked basic maintenance and comfort. Overall, it felt overpriced for the value received.

Rooms

5.0

Our room had a beautiful ocean view, but it was poorly maintained. The door to the deck didn't open well, and there were issues with the drains. It seemed to be cleaned but never fully stocked with necessities like water.

Service

5.0

Service was frustrating at best. Check-in took forever, and there were not enough staff to manage the dining reservations or bar requests efficiently. The service lacked attention and friendliness.

Location

7.0

The hotel is directly on the beach, which is a highlight. However, the location doesn't make up for the lack of amenities and overcrowded areas, particularly where the beach chairs were concerned.

Dining

5.0

Dining options were limited, and the food was often not hot or fresh. We struggled to find restaurants that were open, and when we did, we faced long wait times. The buffet was particularly disappointing.

Facilities

5.0

The beach and pool facilities were decent, but there were not enough chairs for guests. We often had to wake up early just to secure a place to sit, which was frustrating during a vacation.

Peter

United States, September 2024

7.6/10

Overall, my stay was filled with mixed experiences. The service was truly outstanding, particularly at the bars and restaurants, with staff who were warm and welcoming. The pool was enormous and a fantastic spot to relax. However, the dining options were hit or miss, with some restaurants serving great food while others were disappointing. The location offered easy beach access, but timing for meal options was frustrating. Prices were reasonable, but some amenities could use improvement.

Rooms

7.0

The room was clean and well-maintained, featuring a king-sized bed and a jacuzzi bath, but I found it disappointing that they didn't refill the water during my stay.

Service

9.0

Service was excellent across the board, especially from the bartenders who always went the extra mile to make guests feel comfortable.

Location

8.0

Conveniently located near the beach, which was beautiful, though some areas felt a bit neglected.

Dining

6.0

Dining experiences varied; while some places like Dos Lunas were exceptional, others such as the buffet were subpar and lacked flavor.

Facilities

8.0

The facilities, especially the pool area, were amazing and offered several bars, but the dining hours were confusing.