The Pyramid Cancun By Oasis Hotel, Cancun

This hotel is a solid choice for families and adults alike, offering a kid-friendly environment while still being fun for adults. The selection of restaurants is good, and the attentive staff made our stay enjoyable. On the downside, some amenities could use improvement, and we faced a couple of hiccups, like issues with our initial room and the limited beach access due to seaweed.

During my stay, I found the resort to have some fantastic dining experiences, especially with Benazuza restaurant, which really blew me away. However, the overall service felt quite disorganized, especially during check-in and dining, which sometimes led to long waits. While some staff were great, others seemed uninterested in helping. The entertainment was lively, which I appreciated, but the atmosphere could be stressful at times.

What an incredible stay! The resort has a fantastic location right on the hotel zone strip, and the oceanfront views were absolutely breathtaking. Our room was clean and cozy, plus we had a pool on our balcony, which was a huge perk. Most of the staff went above and beyond to make our experience memorable, especially the beach servers who brought us drinks and treats. However, the dining options could use a bit of improvement, as the buffets were smaller than expected. Overall, this was a great value for a luxurious getaway!

This hotel was far from the 5-star experience we expected. While the beach was beautiful and the grounds were well-kept, the service left a lot to be desired with long wait times and disorganization. Our room had some nice views but lacked basic maintenance and comfort. Overall, it felt overpriced for the value received.

Overall, my stay was filled with mixed experiences. The service was truly outstanding, particularly at the bars and restaurants, with staff who were warm and welcoming. The pool was enormous and a fantastic spot to relax. However, the dining options were hit or miss, with some restaurants serving great food while others were disappointing. The location offered easy beach access, but timing for meal options was frustrating. Prices were reasonable, but some amenities could use improvement.